Privacy Policy

This Privacy Policy describes how JK eBIKES (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or for other operational reasons. We will post the updated Privacy Policy on the Site and update the “Last updated” date as required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past twelve (12) months personal information about you from a variety of sources. The personal information we collect depends on how you interact with our Site and Services.

In addition to the specific uses described below, we may use personal information to communicate with you, operate and improve the Services, comply with legal obligations, enforce applicable terms, and protect or defend our rights and the rights of our users.

What Personal Information We Collect Information We Collect Directly from You

Information you provide directly through the Services may include:

Contact details, including name, address, phone number, and email address
Order information, including billing address, shipping address, payment confirmation, email address, and phone number
Account information, including username, password, and security-related information
Shopping activity, including items viewed, added to cart, purchased, saved to an account, loyalty points, reviews, referrals, or gift cards
Customer support communications

Certain features of the Services may require you to provide personal information. Choosing not to provide this information may limit your ability to use some features.

Information We Collect Automatically

We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, web beacons, SDKs, and similar technologies (“Cookies”).

This information may include:

Device and browser information
IP address
Network connection information
Pages viewed, links clicked, and interactions with the Site

Information We Obtain from Third Parties

We may obtain personal information from third parties, including:

Payment processors that process transactions and collect payment information
Analytics and advertising providers
Marketing partners
Service providers supporting Site functionality

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information Providing Products and Services

We use personal information to process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, and send transactional communications related to purchases or accounts.

Marketing and Advertising

We may use personal information to send promotional communications and display advertisements for products or services. This may include targeted advertising on our Site or third-party websites.

You may opt out of marketing emails at any time using the unsubscribe link included in such communications.

Security and Fraud Prevention

We use personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activity. You are responsible for safeguarding your account credentials.

Customer Support and Service Improvement

We use personal information to provide customer support and improve our Services based on legitimate business interests.

Cookies and Tracking Technologies

We use Cookies to operate and improve the Site, remember preferences, analyze performance, and deliver relevant advertising.

Most browsers accept Cookies automatically, but you may modify browser settings to reject or remove Cookies. Disabling Cookies may affect Site functionality.

Global Privacy Control (GPC)

Our Site recognizes Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information for targeted advertising for the associated browser or device.

We do not respond to other “Do Not Track” signals.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

With vendors and service providers that perform services on our behalf
With marketing and advertising partners
With affiliates or within our corporate group
With your consent or at your direction
In connection with a business transaction (e.g., merger, sale, bankruptcy)
To comply with legal obligations, enforce policies, or protect rights and safety

Sale or Sharing of Personal Information

We do not knowingly sell personal information for monetary consideration. However, certain data sharing for advertising and analytics purposes may be considered a “sale” or “sharing” under California law.

You may opt out of such sharing through Global Privacy Control (GPC) signals or by contacting us.

Third-Party Websites and Links

The Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. Please review their privacy policies before providing information.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Information

No system is completely secure. We take reasonable measures to protect personal information and retain it only as long as necessary for business, legal, and contractual purposes.

Your Rights

Depending on your location, you may have the right to:

Access or know what personal information we collect
Request deletion of personal information
Correct inaccurate personal information
Request data portability
Restrict or object to processing
Withdraw consent
Opt out of the sale or sharing of personal information
Appeal a denied request

We will not discriminate against you for exercising your rights. We may verify your identity before processing requests.

Complaints

If you have concerns regarding our privacy practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we rely on lawful data transfer mechanisms such as Standard Contractual Clauses.

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

JK eBIKES
📧 jkebikes.info@gmail.com

📞 213-471-6190

Privacy Policy

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